In response to COVID-19, NAPCA launched its free 1-800 Multilingual Phone Helpline for older adults and caregivers in March 2020. From March to December, the Helpline received over 3,100 calls from 10+ states. NAPCA’s Helpline counselors provide in-language support for COVID-19 Vaccine and COVID-19 emergency resources, Social Security, Medicare, general public benefits and more. NAPCA’s Helpline was featured by QUARTZ and covered by NBC News.
Our 2020 in Numbers
3114
Calls to Helpline
1047
Older Adults
In 2020, NAPCA’s Senior Community Service Employment Program (SCSEP), in partnership with the US Department of Labor and over 400+ community based organizations, placed over 1047 older adults in non-profits and government agencies across the country. NAPCA worked with them to develop skills training to find employment, and quickly shifted to a virtual format to keep participants engaged and paid throughout the pandemic.
162
Older Adults
The Senior Environmental Employment program (SEE) placed 162 working older adults in the Environmental Protection Agency. Of these, over 50% of the participants were age 70+.
56000000
Award
NAPCA was one of 20 national non-profit organizations to receive a $14 million award per year, totaling $56 million to continue operating the Senior Community Service Employment Program (SCSEP) over the next 4 years. SCSEP participants will operate in 59 counties in 7 states.
4000
AAPI Individuals
NAPCA is partnering with the University of California San Francisco to develop the nation’s first research registry for Asian Americans and Pacific Islanders and is actively recruiting 4,000 individuals. Learn about why this is important: CARE research registry.
59970
Website Views
The NAPCA website received almost 60,000 views throughout 2020. Of these, our National Resource Center for Older Adults and Caregivers and related resource pages received over 21,000 views. These include multilingual state-by-state resources, toolkits and guides for caregivers and organizations, and time sensitive resources around the 2020 Census and Presidential election.
We are NAPCA
Our mission is to preserve and promote the dignity, well-being, and quality of life of Asian Americans, Pacific Islanders, and diverse communities as they age.